Gorgias
Conversational AI and customer-support platform built for ecommerce brands.
Who is building this.
Cumulative raised across 4 rounds, totaling $98M.
Fundraising history.
Series A — $14M
Nov 2019Gorgias announced a $14M Series A to expand its ecommerce customer-service platform.
Led by Flex Capital · with Alven, Jason Lemkin, Andrew Bialecki
Source ↗Series B — $25M
Dec 2020$300M pre-money
Series B led by Sapphire Ventures, bringing total funding to about $40M.
Led by Sapphire Ventures · with SaaStr, Alven, Amplify Partners, CRV +1
Source ↗Series C — $30M
Aug 2022$710M post-money
Series C raised at a reported $710M valuation.
Led by Transpose Platform, Shopify · with SaaStr, Sapphire Ventures, CRV, Alven
Source ↗Series C-2 — $29M
May 2024Series C-2 to expand Gorgias's AI-powered customer experience products, including AI Agent.
Led by SaaStr, Alven · with Horsley Bridge, Amplify Partners, Shopify, Sapphire Ventures +2
Source ↗
Conversational AI and customer-support platform built for ecommerce brands.
Conversational AI and customer-support platform built for ecommerce brands.
Press
gorgias.comOur Series C-2 Funding & the AI-powered Future of CXToday, we’re sharing that we raised $29 million in Series C-2 funding from our existing investors, including Shopify. Here's what that means.
TechCrunchCustomer support startup Gorgias raises $25M | TechCrunchGorgias announced today that it has raised $25 million in Series B funding, bringing the startup's pre-money valuation to $300 million. When the company
TechCrunchGorgias’ valuation rises to $710M with $30M Series CGorgias' technology brings all of the channels that shoppers use to contact online stores into one feed for each company.
gorgias.comAbout usHelpdesk designed for e-commerce stores. Provide multichannel customer service from a single app. Gain productivity with automated responses to common requests.
businesswire.comGorgias Raises $29M in New Funding to Lead the New Era of AI-Powered Customer Experience for EcommerceFunding announcement for the Series C-2, including amount, lead investors, participating investors, customer count, and product direction.
gorgias.comOur journey from product-market fit to series AToday, we're raising a $14M series A to transform customer service into a profit center using conversational commerce.
crunchbase.comGorgias - Crunchbase Company Profile & FundingCorroborates founders Romain Lapeyre and Alex Plugaru and company profile basics.
docs.gorgias.comCreate a Gorgias helpdeskGorgias is a customer support platform for ecommerce brands, designed to help you manage customer interactions across multiple channels, including email, chat, social media, and phone & SMS. It brings your customer conversations into a single platfor